Privacy Policy

Thank You Photo

Information Collection and Use

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to process your order and secondly, to provide you with the best possible service we can.

Your personal details will remain private and confidential. We will never sell, rent, barter or share your personal details in any way with any other company. All data collected is for our internal use only.

We may, however, be obliged to disclose certain details in the event we are required to by law, to protect from fraud, or in the event Valley and Vale Community Arts is sold.

We would like to keep you up to date with our latest products, promotional offers and news and if you give us your consent we will contact you either by email, post or telephone. Except for dealing with an order, we will not contact you in the future unless you have expressly given us your consent. We will also give you the chance to refuse any marketing email or other contact from us in the future.

Accuracy

The type of information we will collect about you includes: your title, your name, address, phone number, and your email address. We will never collect sensitive information about you without your express consent. We will use all reasonable endeavours to ensure that the information we hold about you is accurate and up to date.

If you wish, you can check the information that we hold about you at any time by emailing [email protected] and asking for details. If you find any inaccuracies we will either delete the information or correct it as required.

Cookies

We use cookies to administer our Website. We will not use cookies in combination with your Personal Information without your prior consent. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value. If you have previously registered on a Website cookies will enable the Website to recognise you. Cookies can help a website to arrange content to match your preferred interests more quickly and are used by most major websites. Click here to find out more about cookies (www.allaboutcookies.org/cookies).

Two types of cookies are used on this Website: session cookies and persistent cookies.

Session cookies are temporary cookies that remain in the cookie file of your browser until you leave the Website. We use session cookies:
(a) to track the number of visits to the Website;
 (b) to compile anonymous statistics that allow us to understand how users use our Website such as details of the pages visited per session on the
Website and the number of return visits to the Website (we cannot identify you personally in this way);
 (c) to enable basic personalisation of the Website;
 (d) to keep track of your current shopping session so that you may retrieve your shopping basket at any time;
 (e) within the user id sign in session for security; and,
(f) to remember if a user has signed out.

Persistent cookies remain in the cookie file of your browser for much longer than session cookies. We use one persistent cookie which is stored to enable the Website to determine whether you have been here and signed in previously. This helps to authenticate you as a registered user, giving you access to your user profile and certain otherwise inaccessible areas of the Website.

You have the ability to accept or decline cookies by modifying the settings in your internet browser. However, you may not be able to use all the interactive features of the Website if cookies are disabled. To find out how to disable/enable cookies go to www.allaboutcookies.org/cookies.

Third Parties

We may retain other companies and individuals to perform functions on our behalf in relation to the purposes set forth in this Privacy Policy. Examples include credit/debit card validation and authorisation agencies, data analysis firms, customer support specialists, web hosting companies, and fulfilment companies (e.g. companies that coordinate mailings). Such third parties may be provided with access to your Personal Information if needed to perform their functions, but may not use such information for any other purpose. Such third parties may be located in countries both inside and outside the European Economic Area (“EEA”). Although countries outside the EEA may not require the same level of protection of Personal Information as countries within the EEA, we always demand that third parties adhere to the same procedures that we follow ourselves with respect to your Personal Information, including this Privacy Policy.

Links

This Website may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on this Website. We encourage you to read the privacy policies of other websites you link to from our Website or otherwise visit.